Terms of Service

Version v2. These Terms take effect on the day FedM8 publishes them. The acceptance screen and your receipt show that date. They replace version v1, which stays published, unchanged, at fedm8.com/legal/terms/v1. If you had an account before this version, the app asks you to accept it the next time you sign in or open the app. What changed from v1: you accept these Terms by ticking a box, and using the Service is not acceptance (sections 1 and 20); government employees (section 2); companies and authority to act for them (section 3); plan changes and what happens if you do not accept a new version (section 4); what FedM8 is and is not, and what its labels mean (sections 5 and 6); agreements between members (section 7); AI features (section 8); outside data sources (section 9); the Community & Acceptable Use Rules (section 10); outputs and copyright complaints (section 11); reports and enforcement (section 12); disclaimers, the liability limit, disputes with other members, and a narrower indemnity (sections 15 to 18); rights these Terms do not limit (section 19); how changes work (section 20); and notices and how to reach FedM8 (section 22).

1. Who we are and how you accept these Terms

These Terms of Service ("Terms") are an agreement between you and FedM8 LLC, a Maryland limited liability company ("FedM8," "we," "us," or "our"). They cover the FedM8 AI websites and applications at fedm8.com, including the app, Contract Chat, private messages, profiles, the Veteran Directory, Team Up, contract and grant search, and AI features (together, the "Service"). JBNX LLC, a Maryland limited liability company, develops and operates the software as FedM8 LLC's service provider.

How you accept. You accept these Terms in one of two ways:

Ticking the box and choosing the button is your electronic signature. You accept these Terms only that way. Signing in, or reading or using the Service, is not acceptance. You must accept the current Terms before you use your account. When you accept, you confirm that you are 18 or older. When FedM8 asks, you also confirm that you have authority to act for your company (section 3). FedM8 keeps a record of each acceptance, and the app gives you a receipt.

What these Terms include. The Refund & Cancellation Policy and the Community & Acceptable Use Rules are part of these Terms. If these Terms and the Refund & Cancellation Policy differ on refunds or cancellation, the Refund & Cancellation Policy controls. Otherwise, these Terms control. If you and FedM8 sign a separate written agreement, it controls for what it covers.

You acknowledge the Privacy Policy and the How FedM8 uses AI notice. They explain how FedM8 handles information and how its AI features work. They are notices, not part of this agreement.

2. Eligibility and accounts

3. Companies and the people who act for them

You can use FedM8 for yourself or for a business. A business can have a company workspace in FedM8, with an owner, admins, and members, and a Team Up company card, with admins and representatives. Each person uses their own account and accepts these Terms for themselves.

4. Plans, billing, and cancellation

5. What FedM8 is and is not

FedM8 is an information and productivity tool built on public government data. It helps you find and read contracts and grants, see award history, organize your work, and meet other members. It is not affiliated with, endorsed by, or sponsored by the U.S. Government, SAM.gov, Grants.gov, or any federal agency.

6. What FedM8's labels mean

FedM8 shows labels on profiles, posts, and cards. Each label is one of three kinds:

No label is an official verification or a decision by SBA, VA, or any other agency.

7. Team Up, agreements between members, and samples

Team Up lets you build a profile for your company (registered in SAM.gov or not) or for yourself as an independent specialist, and put that profile on a notice's list as a prime, a sub or service provider, or an independent specialist. Basic and Pro members can see who is on a list, what they wrote and their profile. Pro members can send you a note, which FedM8 delivers by email, and can invite you to a team. If you turn on auto-add, FedM8 puts your profile on lists that its matching rates as a strong fit, and you can remove it from any list at any time. Members can recommend you, and teammates can review you after a team records its result.

A list, a note, an invite, a recommendation, or a review is not a contract, an offer of employment, or a teaming agreement. FedM8 does not introduce you as your agent, does not negotiate, does not employ, place, or pay anyone, and does not decide anyone's tax or employment classification ("independent specialist" is a label, not a worker classification). FedM8 does not decide whether any company or person is eligible, responsible, registered, certified, or a fit. Some labels come from checks FedM8 runs, such as "Prime" for a team's lead (an active SAM.gov registration, a UEI verified in FedM8, and the set-aside rule check) or "Source checked" on evidence (described below). A label like that shows only that the check passed when FedM8 ran it; it is not an official verification or a decision by SBA or any other agency. Certifications you type show as self-attested. The set-aside rule check on a team's planned split is a check, not legal advice. You are responsible for what you post, for following the limits on subcontracting and other rules that apply to your bid, and for not posting phone numbers, home addresses, or other personal information in notes and reviews. FedM8 may hide a review or pause sending for an account after upheld reports.

Openings, responses, selections, resume and evidence sharing, and quotes are open to members only when FedM8 turns them on. The rules in this paragraph and the next one apply whenever you use them. A team's lead can create an opening for a company, an employee, or an independent specialist to do part of the work on a notice, and members can respond to it. An opening is not an offer of employment or a contract, and a response is not a bid or a proposal to the Government. The team decides whom to talk to and whom to select; FedM8 does not. Being selected, accepting the scope, or confirming that you will take part is not a contract award, a subcontract, or an employment agreement. If your company card has admins or representatives, they can act for the company in FedM8 within their role once they accept, and the card's owner is responsible for what they do there.

You choose whether to share your resume or your evidence, with which team, for which purpose (to review you, or for the team's proposal), and for 30, 90, or 180 days. You can stop sharing at any time, and the team loses access in FedM8, but a team may keep copies it already downloaded, and FedM8 cannot recall them. Other than the checks named in these Terms, FedM8 does not check claims, past performance, certifications, references, or eligibility. "Source checked" means only that FedM8 found a matching award record or SAM.gov certification listing for the company's verified UEI, and "Reviewed by" a team means only that the team said it reviewed the item; neither is an official verification. A quote goes from one company to one team, and it is between them. FedM8 is not a party to a quote, does not set or check prices, and only works out the totals from the lines entered. Sending or accepting a quote in FedM8 is not a contract, a purchase order, or a selection.

Sample nondisclosure agreements, teaming agreements, and letters of intent are forms for you and the other company to take to your own counsel. They are not legal advice. FedM8 is not a party to them, does not sign them, and does not warrant that a sample is fit for your agency, your state, or your deal. You use Team Up and the samples at your own risk. FedM8 is not a party to agreements, quotes, teaming arrangements, subcontracts, bids or payments between members, and does not promise that any member's statements are true or that any member will perform. Claims about these features are subject to the limits in section 16, to the extent the law allows.

Your agreements with other members. Agreements you make with other members are between you and them. You and they are responsible for checking each other, and for scope, price, insurance, licenses, taxes, worker classification, payment, subcontracting limits, and disputes. FedM8 does not review or enforce those agreements.

8. AI features

Some FedM8 features use AI (machine learning models). When they are turned on, they include short summaries of notices and grants; requirement lists read from a notice and its files; first drafts and draft checks; fit scores, rankings, and matches between people, companies, and work; and answers in AI chat. FedM8 can turn AI features on or off. The How FedM8 uses AI notice lists which features use AI and what each score means.

AI helps; you decide. AI output is drafting and research help. It is not legal, financial, accounting, or other professional advice. It is not a decision about eligibility, certification, an award, or funding. You must review it before you use it in a bid, an application, or any business decision.

How AI output can be wrong. It can:

Check the official source. Before you rely on an output, check it against the current official notice, solicitation, or notice of funding opportunity, every amendment, and the agency's instructions. The official source controls. A grant summary is written from the Grants.gov listing, not from every file attached to it.

Scores. A score or percentage in FedM8, such as Fit or Worth pursuing, is a model's estimate of how well a piece of work fits your company, based on the data FedM8 has. It is not a chance of winning an award, and it is not a promise of eligibility.

You are responsible for what you submit. You are responsible for everything you submit, sign, or certify, including representations and certifications, budgets, allowable costs, cost sharing, and duties after an award. Do not use FedM8 to invent qualifications, credentials, past performance, citations, or certifications.

AI does not act for you. AI features in FedM8 cannot sign, accept a team or agreement, certify, submit, or commit funds for you.

What AI features receive. To run an AI feature, FedM8 sends the text that feature needs, such as a notice, your company profile, your resume, or your question, to AI providers. The Privacy Policy and the How FedM8 uses AI notice explain this. Do not put anything into an AI feature that section 10 says not to upload.

9. Government data and other outside sources

The Service displays and analyzes data from public sources, including SAM.gov, Grants.gov, and USAspending.gov. That data is published by third parties and may be incomplete, delayed, or inaccurate, and we do not control it. A source can also stop sending data for a time, and FedM8 may then show older information until the problem is fixed. Deadlines, amendments, and alerts in FedM8 can be late or missing. Solicitation documents, deadlines, and requirements on official government systems always control. You are responsible for verifying every date, requirement, and figure against the official source before relying on it.

Third-party services. The Service uses third-party services, such as Stripe for payments and Google and LinkedIn for sign-in, and links to external sites, including official .gov sites. Your use of third-party services is governed by their terms, and we are not responsible for them.

10. Community rules and acceptable use

You agree to follow the Community & Acceptable Use Rules. They are part of these Terms and give the details. In short, you must not:

If you upload something by mistake, remove it if you can, and tell us through the support form.

11. Your content, outputs, and intellectual property

Your content. You retain ownership of the information you submit. You grant FedM8 a non-exclusive, worldwide, royalty-free license to host, store, copy, display, process, and send that information as needed to operate, secure, and support the Service, including through FedM8's service providers, and to show it to the people you choose to share it with. This license ends when you delete the content or your account, except for copies other members already received, copies that stay in backups until they are overwritten, and records FedM8 keeps as the Privacy Policy explains.

The Veteran Directory. Directory fields you mark visible are shown to other users by design; you can change visibility or remove your listing at any time. You are responsible for the accuracy of your listing, including any certification claims.

Contract Chat posts. Posts you write in open rooms (NAICS code rooms, General, Getting certified, First bid, Running the shop, Learning and Grants) may also show, without your name unless you choose to show it, in short previews that people who are not signed in can read on fedm8.com. A post shows there only after it is an hour old and passes our safety check again. Veterans Hall, private messages, and contract and grant conversations are never shown that way. You are responsible for what you post. Do not post prices, rates or what you will bid, nonpublic information about a buy, contact details, or personal records in any room. A label such as Founding crew or Staff is set by FedM8; you cannot claim one.

Outputs. As between you and FedM8, you may use the outputs FedM8 gives you, such as summaries and drafts, for your own purposes, subject to these Terms and the rights of others. FedM8 does not promise that an output is unique, protected by copyright, or free of other people's rights. Other members may get similar outputs.

FedM8's property. The Service, including its software, design, and content (excluding government data and your content), is owned by FedM8 or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own use or your business's internal use, in accordance with these Terms. If you send us feedback or ideas, FedM8 may use them without owing you anything.

12. Reports and enforcement

Members can report posts, replies, threads, private messages, and Team Up items. FedM8 staff read reports. Some reports hide content at once while FedM8 looks; the Community & Acceptable Use Rules explain which ones.

When FedM8 finds a breach of these Terms or a risk to others, it may take steps in proportion to what happened. Steps include hiding or removing content, pausing sending, limiting features, and suspending or closing an account. FedM8 may keep the content and records it needs to review a report or to meet a legal duty. FedM8 may also contact the authorities when the law requires it or someone's safety is at risk. FedM8 does not promise to find every scam, false claim, or harmful post.

If FedM8 acts on your content or account and you think it got it wrong, tell us through the support form. We will look at it again.

13. Availability

We run the Service continuously and watch the public site, sign-in, and worker health. FedM8 LLC has not published a numeric uptime percentage, and the Service may be slow or unavailable at times. The service status page shows the current public checks, and the SOC 2 practice page explains them. When we can give notice of planned work that takes the Service offline, we post it in the app. We may change, add, or remove features.

14. Termination

You may stop using the Service at any time. You can delete your account in the app, under Account. If you own a company workspace, ask Support to close or transfer the company first; then you can delete your account.

We may suspend or close your account if you materially breach these Terms, if your use puts other people or the Service at risk, if you repeatedly infringe the rights of others, or if required by law. We may also discontinue the Service. If we do, we will provide reasonable notice and, for discontinued paid features, a prorated refund of prepaid amounts.

What happens to your information when an account closes is described in the Privacy Policy.

15. Disclaimers

TO THE EXTENT THE LAW ALLOWS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DATA WILL BE ACCURATE OR COMPLETE.

In particular, FedM8 does not promise that you or your company are eligible for any contract, grant, set-aside, or certification; that you will win an award or receive funding; that a notice, deadline, amendment, or alert in FedM8 is complete, current, or on time; that an AI output is correct; or that any member is who they say they are or will do what they say. Nothing in this section limits a warranty or right that the law does not allow to be excluded.

16. Limitation of liability

TO THE EXTENT THE LAW ALLOWS, FEDM8 AND THE PROTECTED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES (INCLUDING LOST BIDS, CONTRACT AWARDS, GRANTS, OR FUNDING, AND THE COST OF PREPARING BIDS, PROPOSALS, OR APPLICATIONS), ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE EXTENT THE LAW ALLOWS, THE TOTAL LIABILITY OF FEDM8 AND THE PROTECTED PARTIES TOGETHER, FOR ALL CLAIMS TOGETHER ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT THAT GAVE RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100).

17. Disputes with other members

Members deal with each other directly. If you have a dispute with another member, it is between you and that member, and you should first try to settle it with them. You can also report the member to FedM8 (section 12).

To the extent the law allows, you release FedM8 and the protected parties from claims for loss caused only by another member's own acts or statements, such as a false claim in a profile, a failure to pay or perform, or a breach of an agreement between members. This release does not cover FedM8's own acts or failures, including its own negligence, gross negligence, fraud, or willful misconduct, and it does not cover any claim the law does not allow you to release.

18. Indemnification

You will defend, indemnify, and hold harmless FedM8 and the protected parties from claims that a third party brings against them, and from the resulting damages, losses, and costs (including reasonable attorneys' fees), to the extent the claim arises from:

You do not have to cover a claim to the extent FedM8 caused it. A complaint from another member about ordinary use of the Service is not, by itself, a claim under this section. FedM8 will tell you about a claim promptly; a delay matters only if it harms your defense. You may control the defense with counsel FedM8 reasonably accepts, and FedM8 will cooperate at your cost. FedM8 may take part with its own counsel at its own cost. You may not settle a claim in a way that admits fault for FedM8 or places a duty on FedM8 without FedM8's written consent, which FedM8 will not unreasonably withhold.

19. Governing law and disputes

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us through the support form and give us 30 days to work toward an informal resolution. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Maryland, and you consent to their jurisdiction.

Nothing in these Terms limits your right to report to or contact any government authority, or rights that applicable law does not allow to be limited. Nothing in these Terms stops you from giving an honest review of FedM8 or of another member, or from reporting misconduct.

20. Changes to these Terms

We may change these Terms. Each version has a number and stays published, unchanged, at its own address on fedm8.com, such as fedm8.com/legal/terms/v1 for version v1.

Using the Service after a change is not acceptance. You accept a new version only as described in section 1.

21. What continues after your account ends

If your account or these Terms end, these sections keep applying: section 4 (for amounts you owe and refunds), and sections 7, 8, 9, 11, 15, 16, 17, 18, 19, 21, and 22.

22. General terms, notices, and contact

Contact. Questions about these Terms: use our support form, email info@fedm8.com, or call 937-442-8167. Refund and cancellation details: Refund & Cancellation Policy.