Terms of Service

Effective date: October 20, 2026 (first effective October 8, 2026). Changed October 20, 2026: the Service's web address, and that you acknowledge (rather than agree to) the Privacy Policy (introduction); the veteran offer (section 3); independent specialists, what FedM8's checks mean, and openings and responses, selections, resume and evidence sharing, and quotes, which are not open to members yet, and what FedM8 is not a party to, in place of a broad disclaimer (section 8A).

These Terms of Service ("Terms") govern your access to and use of the FedM8 AI websites and applications, including fedm8.com (the "Service"). FedM8 AI is operated by FedM8 LLC, a Maryland limited liability company ("FedM8," "we," "us," or "our"). Software development and operations are performed by JBNX LLC, a Maryland limited liability company, as FedM8 LLC's contracted service provider. By creating an account or using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

FedM8 AI provides tools built on public government data: including market dashboards, opportunity search, award history, guided walkthroughs, a veteran business directory, Team Up lists and profiles, sample team-up papers, and AI-assisted analysis. The Service is an information and productivity tool. It does not submit bids for you, does not guarantee contract awards, and is not affiliated with, endorsed by, or sponsored by the U.S. Government, SAM.gov, or any federal agency. FedM8 is not a party to any team, subcontract, or introduction between users.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it current. Notify us promptly through the support form of any unauthorized use.

3. Plans, billing, and cancellation

• Free tier. Certain features are available free of charge. We may change what is included in the free tier over time.
• Paid subscriptions. Basic and Pro are billed in advance on a recurring monthly (or, where offered, yearly) basis through Stripe. Prices are shown at checkout, plus any applicable taxes.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period until you cancel.
• Cancellation. You can cancel anytime from Account → Membership. Cancellation takes effect at the end of the current billing period; you keep access to paid features until then. Refunds follow our Refund & Cancellation Policy; except as described there or required by law, payments are non-refundable and we do not provide prorated refunds for partial periods.
• Billing errors. If you believe you were charged in error, contact us through the support form within 60 days of the charge and we will work with you to make it right.
• Price changes. We may change subscription prices with at least 30 days' notice; changes apply at your next renewal.
• AI credits. The first year of a Pro subscription includes a monthly allotment of AI credits. Credits reset each billing period, do not roll over, and have no cash value.
• Veteran offer. Veteran confirmation is not turned on yet. When FedM8 turns it on and VA confirms your veteran status (see section 1A of our Privacy Policy), FedM8 gives your account three calendar months of Pro, starting on the day of that confirmation, with no card needed. The offer is given once per account, and not again to the same person (the same first name, last name and birth date) within 24 months of the first one, even on another account. Checking again does not restart it. The free months end on their own and never start a paid subscription, and they do not change a paid subscription you already have. If you choose a paid plan while they run, its billing starts when they end, or right away if they end within two days.

4. Government data; no guarantee of accuracy

The Service displays and analyzes data from public sources, including SAM.gov and USAspending.gov. That data is published by third parties and may be incomplete, delayed, or inaccurate, and we do not control it. Solicitation documents, deadlines, and requirements on official government systems always control. You are responsible for verifying every date, requirement, and figure against the official solicitation before relying on it.

5. AI features

AI-generated outputs (summaries, win briefs, fit assessments, drafts) are produced by machine learning models and may contain errors or omissions. They are provided as drafting and research assistance only. They are not legal, financial, or professional advice; they are not a promise of contract award; and they must be reviewed by you before use in any bid or business decision. We are not responsible for actions you take in reliance on AI outputs.

6. No professional advice

Content in the Service: including guides, walkthroughs, Bid Coach, and Academy lessons: is general educational information, not legal, accounting, or professional advice. Consult a qualified professional for advice on your specific situation. Always follow the solicitation and applicable FAR/agency rules that govern your bid.

7. Acceptable use

You agree not to: (a) use the Service in violation of law or third-party rights; (b) scrape, harvest, or bulk-export Directory members' or Team Up members' names, profiles or contact information; (c) probe, disrupt, or circumvent security or access controls, rate limits, or plan gates; (d) resell, sublicense, or provide the Service to third parties as a service bureau without our written consent; (e) upload malicious code; (f) misrepresent your identity, certifications, or business status, including set-aside eligibility; or (g) use the Service to send spam or unsolicited communications. We may suspend or terminate accounts that violate this section.

8. Your content and the Veteran Directory

You retain ownership of the information you submit. You grant FedM8 a non-exclusive, worldwide, royalty-free license to host, display, and process that information as needed to operate the Service. Directory fields you mark visible are shown to other users by design; you can change visibility or remove your listing at any time. You are responsible for the accuracy of your listing, including any certification claims.

Contract Chat posts. Posts you write in open rooms (NAICS code rooms, General, Getting certified, First bid, Running the shop, Learning and Grants) may also show, without your name unless you choose to show it, in short previews that people who are not signed in can read on fedm8.com. A post shows there only after it is an hour old and passes our safety check again. Veterans Hall, private messages, and contract and grant conversations are never shown that way. You are responsible for what you post. Do not post prices, rates or what you will bid, nonpublic information about a buy, contact details, or personal records in any room. A label such as Founding crew or Staff is set by FedM8; you cannot claim one.

8A. Team Up and team-up samples

Team Up lets you build a profile for your company (registered in SAM.gov or not) or for yourself as an independent specialist, and put that profile on a notice's list as a prime, a sub or service provider, or an independent specialist. Basic and Pro members can see who is on a list, what they wrote and their profile. Pro members can send you a note, which FedM8 delivers by email, and can invite you to a team. If you turn on auto-add, FedM8 puts your profile on lists that its matching rates as a strong fit, and you can remove it from any list at any time. Members can recommend you, and teammates can review you after a team records its result.

A list, a note, an invite, a recommendation, or a review is not a contract, an offer of employment, or a teaming agreement. FedM8 does not introduce you as your agent, does not negotiate, does not employ, place, or pay anyone, and does not decide anyone's tax or employment classification ("independent specialist" is a label, not a worker classification). FedM8 does not decide whether any company or person is eligible, responsible, registered, certified, or a fit. Some labels come from checks FedM8 runs, such as "Prime" for a team's lead (an active SAM.gov registration, a UEI verified in FedM8, and the set-aside rule check) or "Source checked" on evidence (described below). A label like that shows only that the check passed when FedM8 ran it; it is not an official verification or a decision by SBA or any other agency. Certifications you type show as self-attested. The set-aside rule check on a team's planned split is a check, not legal advice. You are responsible for what you post, for following the limits on subcontracting and other rules that apply to your bid, and for not posting phone numbers, home addresses, or other personal information in notes and reviews. FedM8 may hide a review or pause sending for an account after upheld reports.

Openings, responses, selections, resume and evidence sharing, and quotes are not open to members yet. When FedM8 turns them on, the rules in this paragraph and the next one apply. A team's lead can create an opening for a company, an employee, or an independent specialist to do part of the work on a notice, and members can respond to it. An opening is not an offer of employment or a contract, and a response is not a bid or a proposal to the Government. The team decides whom to talk to and whom to select; FedM8 does not. Being selected, accepting the scope, or confirming that you will take part is not a contract award, a subcontract, or an employment agreement. If your company card has admins or representatives, they can act for the company in FedM8 within their role once they accept, and the card's owner is responsible for what they do there.

You choose whether to share your resume or your evidence, with which team, for which purpose (to review you, or for the team's proposal), and for 30, 90, or 180 days. You can stop sharing at any time, and the team loses access in FedM8, but a team may keep copies it already downloaded, and FedM8 cannot recall them. Other than the "Source checked" match described here, FedM8 does not check claims, past performance, certifications, references, or eligibility. "Source checked" means only that FedM8 found a matching award record or SAM.gov certification listing for the company's verified UEI, and "Reviewed by" a team means only that the team said it reviewed the item; neither is an official verification. A quote goes from one company to one team, and it is between them. FedM8 is not a party to a quote, does not set or check prices, and only works out the totals from the lines entered. Sending or accepting a quote in FedM8 is not a contract, a purchase order, or a selection.

Sample nondisclosure agreements, teaming agreements, and letters of intent are forms for you and the other company to take to your own counsel. They are not legal advice. FedM8 is not a party to them, does not sign them, and does not warrant that a sample is fit for your agency, your state, or your deal. You use Team Up and the samples at your own risk. FedM8 is not a party to agreements, quotes, teaming arrangements, subcontracts, bids or payments between members, and does not promise that any member's statements are true or that any member will perform. Claims about these features are subject to the limits in section 14, to the extent the law allows.

9. Intellectual property

The Service, including its software, design, and content (excluding government data and your content), is owned by FedM8 or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms.

10. Third-party services

The Service integrates third-party services (such as Stripe for payments and OAuth sign-in providers) and links to external sites, including official .gov sites. Your use of third-party services is governed by their terms, and we are not responsible for them.

11. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Service (in which case we will provide reasonable notice and, for discontinued paid features, a prorated refund of prepaid amounts). Sections 4, 5, 6, 8A, 9, and 12-15 survive termination.

12. Availability

We operate the Service continuously and watch the public site, sign-in, and worker health. FedM8 LLC has not published a numeric uptime percentage. See the service status page for the current public artifact. A practice page at soc2.html shows those public checks from this browser. Planned work that takes the Service offline will be noted through the support form when we can give notice.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA WILL BE ACCURATE OR COMPLETE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEDM8 AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES (INCLUDING LOST BIDS OR CONTRACT AWARDS), ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You will defend, indemnify, and hold harmless FedM8 from and against claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service in violation of these Terms, or your violation of law or third-party rights: including misrepresentation of certification or set-aside status in a bid or Directory listing.

16. Governing law and disputes

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules. Before filing any claim, you agree to first contact us through the support form and give us 30 days to work toward an informal resolution. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Maryland, and you consent to their jurisdiction.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a new effective date, and where required we will provide additional notice (such as email or an in-app notice). Continued use of the Service after changes take effect constitutes acceptance.

18. Contact

Questions about these Terms: use our support form. Refund and cancellation details: Refund & Cancellation Policy.